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 Windows 10 uninvited
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Mary
Operating Member

368 Posts

Posted - 06/22/2016 :  15:09:08  Show Profile  Reply with Quote
I have a friend whose computer unexpectedly downloaded Windows 10. It's asking an administrator's password. I suggested that it probably was the same administrator's password that he had on his previous OS.
If that doesn't work or he can't remember it, is there a way to get the password or request a new password?

pchelp
Operating Member

230 Posts

Posted - 06/22/2016 :  19:18:16  Show Profile  Reply with Quote
Mary
Did he make a password USB prior to time?
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pchelp
Operating Member

230 Posts

Posted - 06/22/2016 :  19:30:29  Show Profile  Reply with Quote
Mary
I forgot to ask what type of computer is it? and who made it?
Thanks Hank
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Mary
Operating Member

368 Posts

Posted - 06/22/2016 :  21:57:05  Show Profile  Reply with Quote
Toshiba Satelite laptop model C1d323609r pscbnu-00603f ???

Win 7, 2.211 GHz and XP
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Mary
Operating Member

368 Posts

Posted - 06/22/2016 :  22:01:01  Show Profile  Reply with Quote
Ray Adams is his name and he'll be at The Library Center on Saturday about 11:30.
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pchelp
Operating Member

230 Posts

Posted - 06/22/2016 :  22:37:19  Show Profile  Reply with Quote
Mary
You stated that it is a Toshiba laptop, Win 7 and XP!
Is it a dual boot system?
Has he tried booting with Ubuntu or another O/S like it?
Hank
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pchelp
Operating Member

230 Posts

Posted - 06/22/2016 :  22:39:13  Show Profile  Reply with Quote
Mary
Another thought!
Some laptops have a jumper (or a place where you can short out the password right on the mother board) Does his laptop have such an area for doing this?
Hank
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